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USB-C to USB Adapter

$9.99 $12.99

Features:

  • Compact and lightweight, perfect for travel
  • Friendly non-slip design for easier plug and unplug experience
  • Flexible cable with braided nylon for extra durability
  • Aluminum shell with a nice metallic finish

Tech Specs:

1* USB 3.0 Port

Compatible Devices (not a complete list):

  • Tablets:
  1. iPad Pro 2018(need iPad OS system)
  • Laptops:
  1. MacBook Pro 2016 or later / MacBook 2015 or later
  2. iMac / iMac Pro 2017 or later
  3. Surface Book 2 / Go
  4. Dell XPS
  5. Chromebook Pixel
  6. Pixelbook
  7. HP Spectre X360
  8. Lenovo Yoga 910
  9. HP EliteBook Folio G1
  10. Acer V15 Nitro
  11. Asus ZenBook UX390UAK
  • Phones:

  Almost all smartphones that has an USB-C port

Q: Product was received, but does not work as expected, what should I do?

A: For USB C to HDMI Adapter/Cable, USB C to DisplayPort Cable, please check if your laptop/smartphone is with DP Alt Mode first, which is a required condition to output video via USB c. If you need any further help, please contact us through “Customer Support Form”, we will get back to you within 24hrs.

 

Q: My item is broken/defective when it arrived, what do I do?

A: Please contact us through “Customer Support Form”, we will get back to you within 24hrs and send you a replacement to make it up.

 

Q: Did not receive my order/product, what should I do?

A: Wait one or two more days, or maybe check your neighbor’s place just in case. All FBA(Fulfilled by Amazon) order are picked, packaged, and shipped by Amazon staff in the Amazon warehouse around the nation, we encourage you to talk with Amazon support, they are usually nice to deal with and will resolve your problem quickly.

 

Q: Order the wrong item, what should I do?

A: If you would like to keep the item, feel free to do so. If you would like a refund, the fastest way is to refund through Amazon.

 

Q: the Wrong item received(ordered A, received B), what should I do?
A: This happened before, but rarely. Please let us know, we will help you get the thing done right.

 

Q: My order/product did not arrive on time as promised, what should I do?

A: During rush reason, there might be some delays. All FBA(Fulfilled by Amazon) order are picked, packaged, and shipped by Amazon staff in the Amazon warehouse around the nation, we encourage you to talk with Amazon support, they are usually nice to deal with and will resolve your problem quickly.

 

Q: Item worked for a period of time, now it doesn’t work anymore, what should I do?

A: We run a lifetime warranty for our products. If you’re using a Mac laptop, please try to reset the System Management Controller (SMC) first. If you would like a replacement or a full refund, please contact us through “Customer Support Form”, let us know how long you’ve used the item and the address for a replacement. We will get back to you within 24hrs.

Any other questions, feel free to contact us!

(Please note which Amazon website you place the order from)

      • We provide several shipping methods for every country on the earth. They are Postal Packet, Standard Shipping and Fast Shipping, different in cost and time.
      • After filling in the receipt information, click Continue to Shipping, you could see the delivery cost and time, then choose one you prefer.
      • Free shipping is eligible for every country when you buy products over $59(some countries might be higher). If the free choice is not shown on the shipping methods list, it means your purchase amount doesn't meet the requirements.
      • It takes 1 or 2 business days to prepare the product then the package will be sent out. 
      • Tracking information is usually available within 1 or 3 business days(not including preparation time), depending on the shipping method you choose.
      • Please check your address information carefully. We don't refund if the package is sent to a wrong place by the information you provide.

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