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FAQs on uni Charging Products

uni Troubleshooting

The USB C to UBS C Cable Seems Not Charging.

1. Try another USB C charging cable (if you have).

2. Make sure the USB C port of you device is in good condition/ work well.

3. Check all AC adaptor connections. See if the AC adaptor works.

4. Unplug everything, then plug in again, or try a different USB C port. 

If all these in a good shape, please contact us for a free replacement. 

The USB C to UBS C Cable cannot connect to my display.

If you talking about this USB C to USB Cable, that is to say this cable does not carry video signal.

Still have questions?

We strive for reliable quality, and easy-to-reach customer service. We'd love to hear more about you. 

If you need help or wanna share anything to us, we'll always be here for you.